Trust
We respect all, colleagues, service users and professionals, we treat others as we wish to be treated.
We believe people work at their best in an environment built on trust.
We have confidence in each other’s intentions, capabilities and commitment.
We have a healthy dissatisfaction with the current prevalence of domestic abuse in our communities.
We continue being self-driven to improve and seek innovative ways to realise our vision.
Integrity
We are honest and straightforward in our dealings with each other and those we encounter through our work.
We always strive to do the right thing.
We uphold the aims, values and principles of Phoenix Domestic Abuse Services in every action and decision, operating within the law and our policies.
People
Our people make us different, we are highly motivated and passionate about our challenge.
We build positive relationships through outstanding service with every interaction.
We continually challenge and evolve our thinking, embracing change.
Compassion
We recognise compassion lies at the heart of person centred practice and professional relationships.
We strive to improve emotional intelligence in ourselves and others.
We provide compassionate support to people suffering domestic abuse no matter who they are or what situation they find themselves in.
We believe compassion inspires our people to provide exceptional service to those who require help.